How to check logs for a specific email in Mailgun

Mailgun Sending Logs1. Log in to https://app.mailgun.com/app/dashboard2. Click Sending3. Click Logs4.

Make sure the correct domain is selected 5. Click on Add Filter6. Select Recipient from the dropdown list and paste the email you are trying to get the delivery status for: 7. Click on FilterAnalyzing the resultsClick the gear ⚙️ icon on the right once you locate the emailSelect Quick viewIt will show you a preview of the emailIf it says delivered, please check the spam folder or reach out to Mailgun support to see if the email provider is blocking the email on their end.

Common errorsNot Delivering to Previously Bounced AddressSolution: 1. Click Sending -> Suppressions2. Choose the domain on top3. Search for the recipient's email4.

Select the recipient and click the trash icon on the right to remove the contact email from the Bounces tab. If the recipient unsubscribes accidentallySwitch to the Unsubscribes tab and remove the email from there. Unauthenticated email from xxxxxxxxxxxx.comSolution: Set DMARC to none for the custom domain. If you are using Gsuite email, you can configure set DMARC to none here.

Unauthenticated email from yahoo.com / hotmail.com / aol.com / outlook.comQuick workaround: switch the sender email from yahoo.com / aol.com / any other domain to your own domain/gmail.come.g. switch [email protected] to [email protected] or name@your_domain.comLearn where to configure the sender's email address here.