How to Filter Contacts by Email Statistics

Email AnalyticsFilter Contacts by Email StatisticsQuickly segment contacts by real engagement signals inside Accommador. Use Email Analytics to filter by metrics like Opened, Clicked, Bounced, and more — then drill down to the exact contacts driving your results. Accommador Email Accounts OnlyContact-level Email Analytics filtering is available only for Accommador Email accounts.

Non-Accommador providers do not support this feature. 1 What is Filtering Contacts by Email Stats? 2 Key Benefits of Filtering Contacts by Email Stats3 How To Filter Contacts by Email Statistics4 Frequently Asked Questions5 Related ArticlesWhat is Filtering Contacts by Email Stats? Email Stat Filtering focuses on contact-level analytics in Accommador.

Accounts can filter contacts by email performance metrics (e.g., Opened, Clicked, Bounced) to understand engagement and take action at the individual contact level. Instead of sifting through campaign summaries, you jump straight to the people who opened, clicked, bounced, or complained — making segmentation, re-engagement, and list cleanup dramatically faster.

Key Benefits of Filtering

Contacts by Email StatsTargeted EngagementBuild segments from real metrics (Opened/Clicked) to tailor follow-ups and lift conversions. List HygieneIdentify Bounced, Complained, or Failed contacts quickly to protect sender reputation. Flexible Time WindowsDate filters reveal performance within precise campaign or testing periods. Sending Type ControlFilter by Bulk, Campaign, or Workflow to isolate the source of results.

How To Filter Contacts by Email StatisticsFollow the steps below to ensure your filters return precise results so you can confidently analyze contact-level engagement. 1Log In to Your Accountsign in to the account where you want to analyze contact-level email performance. 2Open Email AnalyticsNavigate to Settings → Email Services → Email Analytics. 3Review Email MetricsReview the available Email Metrics at the top of the page: Note: Email Analytics will only fetch data for AccommadorSent Delivered Opened Clicked Complained Bounced Unsubscribed Failed4Set a Date RangeUse the Date Range picker to define your analysis window so metrics reflect the exact period you care about.

5Choose an Email SourceClick Filters and select Email Source, then pick one of the following sending types: Campaign — marketing sends dispatched from CampaignsWorkflow — automated emails triggered by a workflow stepBulk Request — one-off bulk sends to a contact list6Select an Email Source NamePick the Email Source Name — the specific campaign, workflow, or bulk send you want to analyze.?

Source Name is required. If you skip this step, no results will return even after selecting an Email Source type. 7Click a Metric to View Matching ContactsClick any metric box (e.g., Delivered) to open the contact list that matches that metric for the selected source and date range. 8Paginate, Adjust & RefreshUse Pagination (20/50/100 per page), tweak the Date Range, and hit Refresh to re-pull the list whenever you change filters.

9Drill Into a Contact RecordClick any contact to open the full Contact record for deeper context, notes, or follow-up actions.

Frequently Asked Questions

Q: Why don't I see results after choosing a Campaign in Filters? You must also select a Source Name (the specific campaign) and verify that the campaign was actually executed. Without a Source Name, the filter returns no results. Q: Can I filter multiple campaigns or workflows at once?

You can select all or one source type, but multiple source names within that selected type are supported. Q: Do opens and clicks require tracking? Yes. If link tracking or open tracking is disabled, the Opened and Clicked metrics may be incomplete or missing.

Q: What's the difference between Bounced, Failed, and Complained? Bounced — rejected by the recipient's mail server. Failed — send error occurred before any delivery attempt. Complained — recipient marked the email as spam.

Q: Where do I change the date window? Use the Date Range picker at the top of Email Analytics, then click Refresh to apply the updated window. Q: Can non-Accommador providers use contact-level Email Analytics filtering? No.

Contact-level Email Analytics filtering is available only for Accommador Email accounts.