Add extras to a booking

When a guest orders something at the desk — a breakfast, a late checkout, a day's kayak hire — you add it straight onto their booking. The charge lands on their balance immediately and flows through to their statement and your Xero invoice without any retyping.

Adding an extra

1. Open the booking and go to its Extras tab.
2. Pick the extra from your catalogue. If an extra is limited to certain rooms, it's only offered when the booking's room matches.
3. Set the quantity — two breakfasts, three bundles of firewood.
4. Add a note if there's anything the team should know: "guest wants the 5-seater, collecting at 7am".

The extra is priced from your catalogue automatically, using however it's set to charge — per booking, per night, per guest or per hour.

Changing the price at the moment of sale

If you've agreed a different price with the guest, enter it as you add the extra. An overridden price sticks: change the quantity later and Accommador scales your agreed price, it never quietly reverts to the catalogue. Leave the price alone and the catalogue price applies, exactly as you'd expect.

Where the money lands

The line changes what the guest owes straight away, and it shows as its own line in the booking's pricing breakdown — never silently folded into the room price. From there it flows onto the guest's statement and the Xero invoice under its catalogue name, already coded to the right account and GST rate. See how extras are coded in Xero.

A discount works the same way in reverse: it appears in red as its own negative line and reduces the balance. See discounts on extras and bookings.

Notes are for your team, not the guest

The note you type stays internal. It shows on the booking's Extras tab for anyone working the booking, and if the extra raises a staff job, the note is copied onto the job so the person doing the work sees the instruction — see extras that create staff jobs. It never appears on the guest's statement or the Xero invoice.

Every add, change and removal is also recorded in the booking's history, so the paper trail survives even after a line is edited or taken off. See the booking history tab.

Troubleshooting

Why isn't a particular extra offered on this booking?

It's limited to certain rooms or room types, and this booking's room doesn't match — or the booking doesn't have a room assigned yet. Assign the room first, or check the extra's room limits in the catalogue. See build your extras catalogue.

Can I edit a note after saving?

No — a saved note is part of the record. To correct one, remove the line and add it again with the right note. Quantities, on the other hand, can be edited at any time.