Knowledge base
Accommador documentation
Everything you need to set up and run Accommador — from connecting your first channel and launching your branded booking engine to payments, marketing, automations and reporting.
1,001 articles · 36 topics · search anytime with /
Getting Started w/ AccommadorCreate your account, connect a channel and go live in days.16Setting UpFrom a fresh account to taking bookings — the setup board, stage by stage.8Property & RoomsYour property's details, room types, rooms and booking window.6Bookings & CalendarThe calendar, taking and changing bookings, arrivals and departures.16Channel ManagerKeep 100+ booking sites in sync from one calendar.8Booking EngineYour own commission-free booking page — pricing, offers, widget and tracking.11PaymentsCards, payment links, security bonds, refunds and vouchers.13Xero & AccountingConnect Xero and let the books do themselves.8Guest JourneyOnline check-in, ID, bonds, door codes, appointments and check-out.13Extras & UpsellsSell extras on bookings, on your booking page and during check-in.6Tasks & HousekeepingHousekeeping and jobs generated from bookings, your staff's own portal, and billing the work.10OwnersManage rooms for owners — charges, statements and their own portal.5Reports & InsightsOccupancy, revenue, pace, channel production and rate suggestions.7AI ToolsConnect AI assistants to your live property data — safely.6Users & PermissionsInvite your team and control what each person can see and do.5SitesFunnels, websites, the booking engine, blogs and forms.141ConversationsThe unified inbox across SMS, email, web chat and social.21ContactsYour guest database — fields, segments, imports and merges.39MarketingEmail, SMS, social planner, ad campaigns and review requests.164EmailBuilder, campaigns, deliverability and sending domains.45Phone SystemNumbers, calling, A2P registration and messaging setup.60Reputation Management & ReviewsCollect, respond to and showcase guest reviews.16WorkflowsAutomations — triggers, actions and end-to-end recipes.156Logic & FulfillmentConditional logic and fulfilment workflow actions.3AI EmployeeConversation AI, Voice AI and the AI agent studio.93IntegrationsConnect Xero, Google, Facebook, Zapier and more.26Documents & ContractsQuotes, e-signatures and contract automation.16ReportingAttribution, statistics and rolled-up reporting.18DashboardsBuild and customise your operational dashboards.19Custom Objects.Model bespoke records beyond contacts and opportunities.14NotificationsConfigure in-app, email and push notifications.1Media StorageUpload, organise and reuse media assets.3SettingsAccount, business profile, users and security settings.22Accommador How-To'sQuick how-to guides across the platform.2Merge Fields & Custom VariablesPersonalise content with merge fields.2Miscellaneous3 guides across 2 categories.2
Can't find what you need? Log in and use the in-app chat, or talk to our team.
Contact support