An assistant that answers guest questions

A guest-facing assistant that answers availability and property questions from live data at 9pm on a Sunday — and can only ever see what's public.

It's 9pm on a Sunday and someone is deciding between you and the place down the road. Accommador can put an AI assistant in front of your guests that answers from your live data — availability, prices, what the accommodation is like, what your policies are — while you're off the clock.

What it can answer

  • Live availability and prices — "is anything free over Easter for four?"
  • What you offer — your accommodation, its details and photos, described in the words you wrote.
  • Current specials.
  • Your policies, location, directions and frequently asked questions.

Everything it says about your property comes from the content you curate in AI Content — it doesn't improvise your house rules.

What it can never see

The guest assistant sees exactly what a stranger on your booking page could see, and nothing else. Other guests, bookings, contact details, payments, your numbers — none of it is reachable from this surface, no matter how a question is phrased. Your own connected assistant, with its deeper access, is a separate, private connection.

From question to booking

When a guest is ready, the assistant can quote a firm price and hold the dates briefly. The guest confirms their email address and is passed to your normal secure payment page to pay — the assistant never sees or handles card details. And if they're not ready to book, it can record their enquiry so you can follow up.

Honest by design

If something isn't available, the guest gets a straight answer and a pointer to your booking page — never a fudge. Sensible usage limits are built in, so the surface can't be hammered. And it's tied to your own booking page: the guest assistant is available once your booking page is switched on.

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