Geo Permissions - Voice

Overview

At Accommador, protecting our customers from fraud while ensuring a smooth experience is our top priority. Recently, you may have noticed that calling in some countries requires additional setup. Here’s why this is happening, and how we’re working to make it seamless for you. The Challenge: Fraudulent Calls Driving Up CostsFraudulent calls are a major problem across the telecom industry.

Hackers sometimes gain access to accounts and make thousands of calls to high-risk countries, leading to: Unexpected spikes in your billsService interruptionsWasted resources for your businessTo reduce fraud, we’ve changed how GEO Permissions (the ability to call specific countries) work. This means calls can only be made to the countries you truly need, rather than leaving global access open to attackers.

Countries enabled ( For voice on Accommador )- Below are the countries enabled for you-US and Canada are enabled for everyone. Your business’s home country (from your business profile), unless it is flagged as high-riskAny country where you have purchased a phone number (for example, if you are in South Africa but also have a UK number, both will be enabled)This ensures that the countries you actually operate in are available from day one, without needing to contact support.

Note- 1. This applies only to voice calling. SMS does not support automatic country enablement. 2.

All other country permissions must be managed at the customer’s account level. How to make changes to geo permissions if i am using Accommador? If you need changes made to your GEO Permissions (for example, to enable or disable specific countries), please provide the following details in our support chat so we can escalate your request to the Accommador Phone team: Location ID: Copy and paste your Location ID hereCountries to Enable/Disable: List the countries where you would like calling and/or texting turned on or offOnce you share this information, our team will create a ticket on your behalf and an Accommador Phone specialist will review and make the necessary updates.

If you are using Accommador Phone, all locations will be enabled with geo permission for most countries except high-risk countriesNorth AmericaAsiaCOUNTRYCOUNTRY CODEPRICE/MINUTECOUNTRYCOUNTRY CODEPRICE/MINUTEAnguilla(+1-264)$0. 377-$0. 604Afghanistan(+93)$0. 32-$0.

415Antigua and Barbuda(+1-268)$0. 378-$0. 49Armenia(+374)$0. 215-$0.

30Aruba(+297)$0. 14-$0. 31Azerbaijan(+994)$0. 28-$0.

47Bahamas(+1-242)$0. 293-$0. 293Bahrain(+973)$0. 154-$0.

182Barbados(+1-246)$0. 28-$0. 33Bangladesh(+880)$0. 06-$0.

06Belize(+501)$0. 30-$0. 35Bhutan(+975)$0. 16-$0.

16Bermuda(+1-441)$0. 05-$0. 05British Indian Ocean Territory(+246)$3. 142-$3.

142Cayman Islands(+1-345)$0. 338-$0. 416Brunei(+673)$0. 069-$0.

069Costa Rica(+506)$0. 03-$0. 115Cambodia(+855)$0. 10-$0.

10Cuba(+53)$1. 015-$1. 015East Timor(+670)$0. 80-$0.

80Dominica(+1-767)$0. 405-$0. 588Georgia(+995)$0. 10-$0.

385Dominican Republic(+1-829, 1809, 1849)$0. 11-$0. 12Hong Kong(+852)$0. 03-$0.

046El Salvador(+503)$0. 275-$0. 29India(+91)$0. 037-$0.

047Greenland(+299)$0. 475-$0. 705Indonesia(+62)$0. 089-$0.

089Grenada(+1-473)$0. 29-$0. 524Iran(+98)$0. 242-$0.

269Guadeloupe(+590)$0. 044-$0. 326Iraq(+964)$0. 263-$0.

31Guatemala(+502)$0. 19-$0. 225Israel(+972)$0. 025-$0.

251Haiti(+509)$0. 415-$0. 714Japan(+81)$0. 061-$0.

185Honduras(+504)$0. 18-$0. 225Jordan(+962)$0. 229-$0.

231Jamaica(+1-876)$0. 305-$0. 41Korea, Dem People's Rep(+850)$0. 745-$0.

745Martinique(+596)$0. 026-$0. 254Korea, Republic of(+82)$0. 031-$0.

035Mexico(+52)$0. 014-$0. 047Kuwait(+965)$0. 08-$0.

13Montserrat(+1-664)$0. 634-$0. 634Kyrgyzstan(+996)$0. 238-$0.

275Netherlands Antilles(+599)$0. 12-$1. 159Laos PDR(+856)$0. 101-$0.

101Nicaragua(+505)$0. 337-$0. 40Lebanon(+961)$0. 14-$0.

28Panama(+507)$0. 045-$0. 325Macau(+853)$0. 182-$0.

182Puerto Rico(+1-787, 1939)$0. 02-$0. 02Malaysia(+60)$0. 05-$0.

08St Kitts and Nevis(+1-869)$0. 287-$0. 325Maldives(+960)$0. 98-$1.

313St Lucia(+1-758)$0. 48-$0. 483Mongolia(+976)$0. 053-$0.

053St Pierre and Miquelon(+508)$0. 585-$0. 585Myanmar(+95)$0. 365-$0.

365St Vincent Grenadines(+1-784)$0. 268-$0. 402Nepal(+977)$0. 189-$0.

25Trinidad and Tobago(+1-868)$0. 291-$0. 34Oman(+968)$0. 31-$0.

41Turks and Caicos Islands(+1-649)$0. 26-$0. 494Pakistan(+92)$0. 155-$0.

18United States/Canada(+1)$0. 014-$0. 153Palestinian Territory(+970)$0. 231-$0.

262Virgin Islands, British(+1-284)$0. 312-$0. 449Philippines(+63)$0. 17-$0.

21Virgin Islands, U. S. (+1-340)$0. 036-$0. 036Qatar(+974)$0.

23-$0. 30Russia/Kazakhstan(+7)$0. 251-$0. 368South AmericaSaudi Arabia(+966)$0.

14-$0. 225COUNTRYCOUNTRY CODEPRICE/MINUTESingapore(+65)$0. 037-$0. 058Argentina(+54)$0.

019-$0. 336Sri Lanka(+94)$0. 219-$0. 236Bolivia(+591)$0.

223-$0. 28Syria(+963)$0. 341-$0. 459Brazil(+55)$0.

022-$0. 062Taiwan(+886)$0. 104-$0. 189Chile(+56)$0.

04-$1. 149Tajikistan(+992)$0. 225-$0. 30Colombia(+57)$0.

026-$0. 07Thailand(+66)$0. 10-$0. 10Ecuador(+593)$0.

165-$0. 33Turkey(+90)$0. 057-$0. 228Falkland Islands(+500)$3.

30-$3. 30Turkmenistan(+993)$0. 21-$0. 21French Guiana(+594)$0.

034-$0. 166United Arab Emirates(+971)$0. 221-$0. 245Guyana(+592)$0.

236-$0. 345Uzbekistan(+998)$0. 15-$0. 17Paraguay(+595)$0.

055-$0. 145Vietnam(+84)$0. 12-$0. 12Peru(+51)$0.

014-$0. 435Yemen(+967)$0. 215-$0. 23Suriname(+597)$0.

363-$1. 21Uruguay(+598)$0. 07-$0. 31AfricaVenezuela(+58)$0.

06-$0. 11COUNTRYCOUNTRY CODEPRICE/MINUTEAlgeria(+213)$0. 10-$1. 346EuropeAngola(+244)$0.

274-$0. 813COUNTRYCOUNTRY CODEPRICE/MINUTEBenin(+229)$0. 525-$0. 528Albania(+355)$0.

239-$1. 705Botswana(+267)$0. 231-$0. 319Andorra(+376)$0.

047-$0. 28Burkina Faso(+226)$0. 51-$0. 542Austria(+43)$0.

016-$0. 28Burundi(+257)$0. 72-$0. 885Belarus(+375)$0.

51-$0. 54Cameroon(+237)$0. 41-$0. 501Belgium(+32)$0.

032-$0. 524Cape Verde(+238)$0. 33-$0. 47Bosnia and Herzegovina(+387)$0.

232-$0. 51Central Africa(+236)$1. 076-$1. 095Bulgaria(+359)$0.

03-$0. 459Chad(+235)$0. 684-$0. 80Croatia(+385)$0.

03-$0. 615Comoros(+269)$0. 947-$0. 947Cyprus(+357)$0.

07-$0. 16Congo(+242)$0. 90-$0. 90Czech Republic(+420)$0.

034-$0. 115Congo, Dem Rep(+243)$0. 666-$0. 704Denmark(+45)$0.

019-$0. 051Djibouti(+253)$0. 555-$0. 555Estonia(+372)$0.

033-$0. 478Egypt(+20)$0. 135-$0. 17Faroe Islands(+298)$0.

031-$0. 057Equatorial Guinea(+240)$0. 632-$0. 747Finland/Aland Islands(+358)$0.

04-$0. 45Eritrea(+291)$0. 335-$0. 335France(+33)$0.

015-$0. 151Ethiopia(+251)$0. 325-$0. 36Germany(+49)$0.

015-$0. 35Gabon(+241)$0. 62-$0. 775Gibraltar(+350)$0.

059-$0. 255Gambia(+220)$0. 825-$0. 825Greece(+30)$0.

02-$0. 325Ghana(+233)$0. 37-$0. 38Hungary(+36)$0.

015-$0. 105Guinea(+224)$0. 667-$0. 783Iceland(+354)$0.

029-$0. 05Guinea-Bissau(+245)$0. 555-$1. 009Ireland(+353)$0.

017-$0. 158Ivory Coast(+225)$0. 56-$0. 66Italy(+39)$0.

017-$0. 331Kenya(+254)$0. 245-$0. 285Kosovo(+383)$0.

247-$0. 80Lesotho(+266)$0. 663-$0. 82Latvia(+371)$0.

089-$0. 825Liberia(+231)$0. 565-$0. 614Liechtenstein(+423)$0.

203-$0. 265Libya(+218)$0. 443-$0. 473Lithuania(+370)$0.

068-$0. 465Madagascar(+261)$0. 88-$0. 964Luxembourg(+352)$0.

015-$0. 23Malawi(+265)$0. 45-$0. 687Macedonia(+389)$0.

411-$0. 62Mali(+223)$0. 52-$0. 589Malta(+356)$0.

21-$0. 445Mauritania(+222)$0. 823-$0. 858Moldova(+373)$0.

365-$0. 442Mauritius(+230)$0. 203-$0. 213Monaco(+377)$0.

12-$0. 55Morocco/Western Sahara(+212)$0. 347-$0. 954Montenegro(+382)$0.

452-$0. 708Mozambique(+258)$0. 30-$0. 40Netherlands(+31)$0.

017-$0. 788Namibia(+264)$0. 143-$0. 165Norway(+47)$0.

02-$0. 14Niger(+227)$0. 455-$0. 475Poland(+48)$0.

03-$0. 165Nigeria(+234)$0. 155-$0. 161Portugal(+351)$0.

013-$0. 495Reunion/Mayotte(+262)$0. 43-$0. 461Romania(+40)$0.

008-$0. 032Rwanda(+250)$0. 405-$0. 405San Marino(+378)$0.

305-$0. 505Senegal(+221)$0. 49-$0. 745Serbia(+381)$0.

232-$0. 61Seychelles(+248)$1. 349-$1. 349Slovakia(+421)$0.

027-$0. 097Sierra Leone(+232)$0. 781-$0. 781Slovenia(+386)$0.

038-$0. 555Somalia(+252)$0. 768-$0. 768Spain(+34)$0.

018-$0. 687South Africa(+27)$0. 027-$0. 893Sweden(+46)$0.

016-$0. 06South Sudan(+211)$0. 51-$0. 80Switzerland(+41)$0.

023-$0. 645Sudan(+249)$0. 25-$0. 26Turkish Republic of Northern Cyprus(+9-0392)$0.

07-$0. 07Swaziland(+268)$0. 333-$0. 348Ukraine(+380)$0.

24-$0. 41Tanzania(+255)$0. 45-$0. 50United Kingdom(+44)$0.

015-$1. 048Togo(+228)$0. 54-$0. 54Vatican City(+379)$0.

021-$0. 021Tunisia(+216)$1. 078-$1. 174Uganda(+256)$0.

43-$0. 48Zambia(+260)$0. 65-$0. 69Zimbabwe(+263)$0.

348-$0. 71OceaniaCOUNTRYCOUNTRY CODEPRICE/MINUTEAmerican Samoa(+1-684)$0. 409-$0. 409Australia/Cocos/Christmas Island(+61)$0.

024-$0. 075Australian External Territories(+672)$3. 30-$3. 30Cook Islands(+682)$2.

30-$2. 30Fiji(+679)$0. 355-$0. 406French Polynesia(+689)$0.

524-$0. 524Guam(+1-671)$0. 04-$0. 04Kiribati(+686)$2.

50-$2. 50Marshall Islands(+692)$0. 355-$0. 355Micronesia(+691)$0.

786-$0. 786New Caledonia(+687)$0. 442-$0. 442New Zealand(+64)$0.

027-$0. 08Northern Mariana Islands(+1-670)$0. 105-$0. 105Palau(+680)$0.

46-$0. 46Papua New Guinea(+675)$1. 15-$1. 50Samoa(+685)$1.

77-$1. 77Solomon Islands(+677)$1. 25-$1. 52Tonga(+676)$1.

803-$1. 803Vanuatu(+678)$1. 70-$1. 70SMS Geographic Permissions1.

North America2. Asia3. Europe4. South America5.

Africa6. Oceania & GlobalHow to enable/change Twilio Geo Permissions (Non Accommador account)Steps involved-Log in to https://console.twilio.com/Type geo on the top right search barClick on Voice or SMS Geographic PermissionsSelect the country here: Check out What Are Geographic Permissions and Why do They Exist?

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