The Payments tab: every dollar on the booking
Every payment, refund and hold on a booking in one tab, with the live balance owing — plus the property-wide ledger under Accounting → Payments.
Every dollar on a booking lives in one place: the booking's Payments tab. Deposits, balance payments, refunds, bond holds and voucher redemptions all appear there, alongside the running balance owing — and Accounting → Payments shows the same story across your whole property.
On the booking
The tab opens with the money summary: the booking's total, what's been paid, what's still owing, and a Paid, Partial or Unpaid badge. Under it sits every payment as its own row — amount, method, date, and whether it has reached Xero yet.
It's also where you act:
- Request a payment by link.
- Record cash, card-machine or bank-transfer money.
- Manage a security bond — complete, extend or release it.
- Refund a payment, or void one recorded by mistake.
- Redeem a voucher against the balance.
One thing the balance never counts: a bond hold. Reserved money isn't paid money — only what's actually been taken moves the balance.
How a payment is classified
Accommador classifies every payment automatically from its timing, not its size. Money received before the stay is a deposit; money received against the bill when the stay happens is a balance payment; anything beyond what's owed is an overpayment. You never pick the classification, but it matters: in Xero a deposit is money you're holding, not income you've earned yet, and it stays correctly separated until the stay happens. Overpayments are tracked on their own so they can be cleanly refunded. See payments in Xero.
The property-wide ledger
Open Accounting → Payments for every payment across every booking. Filter by date range, guest name, payment type, method or Xero status — the summary figures at the top always describe exactly the rows you've filtered to. Open any payment for the full detail, including its Xero state and a retry if a sync failed.
The balance keeps itself right
Whenever money moves — a link is paid, a guest pays their own balance, a refund goes out — the booking's balance recomputes on its own. There is nothing to reconcile by hand: the number you see owing is the number that's owing.
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