Record cash, card-machine and bank-transfer payments

Cash, card machine and bank transfer payments happen outside Accommador — record them on the booking so the balance is right and Xero files them correctly.

Not every payment arrives through a link. Guests pay cash at the desk, tap your card machine, or transfer straight into your bank account. Record those payments in Accommador so the booking's balance is right — and so the money is filed correctly in Xero.

Record the payment

  1. Open the booking and go to its Payments tab.
  2. Add a payment and enter the amount and the date it was taken.
  3. Choose the method: cash, card, bank transfer, cheque or other.
  4. Add a reference if you have one — a receipt number or the transfer reference makes matching easier later.

The balance owing drops immediately, and the payment shows on the booking like any other.

Why the method matters

The method isn't just a label — it decides where the money lands in Xero. Each method maps to one of your Xero bank accounts (set in your account mappings), so cash ends up against your cash account and card-machine payments against the account your machine settles to. When you reconcile, the entries are already sitting where the bank feed expects them — matching, not detective work.

Timing matters too: money recorded before the stay is treated as a deposit you're holding, and it stays correctly separated from earned income until the stay happens. See payments in Xero.

If you make a mistake

Recorded the wrong amount, or against the wrong booking? Void the payment — the record stays visible but stops counting, and the balance corrects itself. If the money was real and you're handing it back, that's a refund, not a void.

Bringing history across

If you're moving to Accommador with existing bookings, don't record their old deposits one by one — import payments and deposits alongside the bookings, and every balance is right from day one.

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