Cancellations that end well.
Full value for the guest and revenue kept for you. It's an offer guests actually say yes to.
Stored value
Turn cancellations into future stays and gift vouchers into money in the bank.
A voucher in Accommador is a real dollar balance: collected up front, spent like money, and never lost in a spreadsheet.
- Money collected before a voucher can be spent
- Redeems like a payment, so your rates stay untouched
- Every balance tracked to the last dollar
The problem
You can't say what's left on the Christmas vouchers.
The gift vouchers you sold at Christmas live in a spreadsheet. Who bought which one, what's left on it and whether it's been spent is anyone's guess.
And when a guest cancels, all you can offer is a refund you didn't have to give. Money that could have been a future stay leaves for good.
The Accommador way
Most systems treat a voucher as a discount code. That's the wrong object entirely.
A discount code changes a price. It has no balance, no owner and no money behind it.
A voucher in Accommador is stored value: one dollar balance, one holder, drawn down every time it's spent. It works like money because it is money.
So it redeems as a payment, the nightly rate stays honest, and the books always know exactly how much value is still out there.
How it works
What happens, step by step
- 01
Issue it: sold or goodwill.
A face value, an optional expiry, and whether someone paid for it or you're giving it. A comp is never confused with a sale.
- 02
The money is collected up front.
Record the payment you took, or send the purchaser a secure payment link. Until it's paid, the voucher can't be spent.
- 03
It redeems like money, on any booking.
Enter the code on the booking's Payments tab. The balance owing drops and the voucher's balance drops with it, across as many stays as it takes.
- 04
A cancelled booking can become one.
Instead of refunding, convert the money you already hold into credit for a future stay. The guest keeps full value; you keep the revenue.
What you get
What it does for you
Gift vouchers that are real money.
Sold with the payment attached, so a paid-for voucher and its money can never drift apart.
No double-spends, no mystery balances.
The balance is enforced on every redemption. What's left is always exactly what the screen says.
Books that stay right.
Voucher money sits in Xero as money you hold, not income you've earned. Tax lands on the stay it finally pays for.
Reports that stay honest.
A redemption is a payment, not a price cut. Your nightly rates, occupancy and revenue figures don't bend.
A paper trail for every dollar.
Open any voucher and see where its money came from and every stay it's been spent on.
Why it's different
One system, not another separate tool
Most tools
Most systems bolt vouchers on as discount codes: no balance, no money behind them, and a price history that lies about what the room earned.
Accommador
Accommador holds a voucher as real stored value: collected up front, spent like money, tracked to the last dollar, and posted to Xero as the liability it is.
Thirteen separate tools cost a typical operator about $2,060 a month. This is part of the one $500 plan. It isn't another bill.
FAQ
Questions operators ask
Does redeeming a voucher discount my rates?
No. A redemption pays the booking the way money does. The price of the stay is untouched, so your reports stay honest.
Can one voucher be used across several stays?
Yes. It's a balance, not a one-shot code, so it spends down across as many bookings as it takes.
What if the purchaser never pays the link?
The voucher shows as awaiting payment and can't be redeemed until the money settles. Re-send the link anytime and the old one stops working.
Can guests buy vouchers on my booking page?
Not yet. You issue vouchers at the desk or over the phone, with a payment link doing the collecting.
How does it land in Xero?
As money you're holding, not as revenue. It sits alongside your deposits. When the voucher pays for a real stay, the revenue and the tax land on that stay's invoice.
Pricing
Replace $2,060/mo of tools with one login
Keeping your calendar in sync across the booking sites costs about $250 a month on its own. Here it comes with your booking page, payments, Xero and guest emails, all from $500/mo per location.
One login replaces the lot
What you'd pay for it all separately
- 100+ channel manager$250/mo
- Property management system$400/mo
- Branded booking engine$150/mo
- Server-side conversion tracking$200/mo
- Email marketing$80/mo
- SMS marketing$80/mo
- Marketing automations$80/mo
- Reputation management$150/mo
- Social media planner$60/mo
- Website & funnel builder$250/mo
- Guest CRM & database$80/mo
- Integrated payments + bond holds$80/mo
- Xero auto-reconciliation$200/mo
Total, bought separately$2,060/mo
Accommador: all of it$500/mo per location
You save $1,560/moabout $19,000 a year, not counting the bookings you stop losing
Book a demoLocked-for-Life Plan
All of it for $5,000 a year, with that price held for life. We move you across free. 30-day free trial. Cancel before it ends and you pay nothing.
Book a demo
Built for independent operators
Stop stitching thirteen tools together
Thirteen subscriptions, about $2,060 a month, none of them talking to each other. Accommador is all of it in one login, from $500 AUD/mo per location.