Guest journey

The paperwork happens before the guest arrives.

Guests handle details, ID, signatures, balance and bond from their phone, days before arrival.

  • Done from the guest's phone
  • No payment, no door code
  • Included in the one plan
Without
FormsIDBalanceBondBriefing

All of it lands at the door, 3pm Friday

With Accommador
FormsIDBalanceBondBriefing

Done days before. Arrival is just keys.

How it works

One check-in link that runs the whole journey

  1. 1

    A booking lands.

    The check-in link is created and invitations go out on schedule.

  2. 2

    The guest does it from their phone.

    Details, ID, signed terms, the balance, the bond.

  3. 3

    You watch it fill in.

    Every booking shows what's done and what's missing.

  4. 4

    Arrival day is keys, not paperwork.

    No payment, no door code. It unlocks on the day.

The guest check-in steps on a phone, with later steps time-gated until arrival day
The real thing. Later steps stay locked until arrival day.
Your check-in6 steps · 2 min
  1. Your details
  2. Who's coming
  3. Upload ID
  4. Sign the terms
  5. Pay the balance
  6. Bond hold
Door code••••2481
Appears on arrival day, once the balance is paid
Watch it working

The short version

The whole feature in about 30 seconds.

Booking to review

The whole journey, on rails

  1. Booking lands
  2. Invites & reminders
  3. Guest checks in
  4. Door code unlocks
  5. Check-out & review

Every touchpoint sends itself by text and email, in your words.

What you get

Everything it handles for you

The journey editor, showing every step a guest completes before arrival, during the stay and at check-out
  • Paid before arrival
  • ID on file, reviewed by you
  • Terms signed on the booking
  • Timestamped condition photos
  • Safety briefing with a quiz
  • Briefing slots guests book
  • Extras sold pre-arrival
  • The review ask sends itself
Why it's different

One system, not another separate tool

Most tools

Check-in apps are built for hotels with a front desk. For everyone else it's a PDF, an email chain and a doorstep queue.

Accommador

Here the journey is part of the booking. Payment gates the door code, and every step lands on the booking record.

Pricing

Included in the one plan.

Every feature included
$500AUD / month · per location

The guest journey isn't an add-on. It's in the box, with everything else on this site, for one bill instead of about $2,060/mo across thirteen tools.

FAQ

Questions operators ask

Can guests really check in without us being there?

Yes. They complete the steps you choose from their phone. On arrival day their access details appear in the same portal. ID photos wait for your review.

What if a guest doesn't do it?

Reminders go out by text and email on your schedule. And the balance step can hold the door code back, which is remarkably persuasive.

Do condition checklists and photos work for handovers?

Yes. Checklists with photos at handover and return are timestamped on the booking. If a bond claim is argued, the record is right there.

Is this included, or another add-on?

Included in the one plan. The texts and emails it sends are billed per item, at the rates on the pricing page.

Built for independent operators

Stop stitching thirteen tools together

Thirteen subscriptions, about $2,060 a month, none of them talking to each other. Accommador is all of it in one login, from $500 AUD/mo per location.